Payment Options
We accept the following payment methods for all orders:
Visa, MasterCard, American Express, and Discover Credit Cards
(your credit card will show a charge to Tulip Stores):. Please be sure to include your exact billing address and telephone number when paying by credit card..
PayPal: We also accept payments by the PayPal online payment service.
Google Checkout: We also accept payments by the Google Checkout online payment service. Click on the Google Checkout button in the shopping cart to pay with your Google Checkout account..
After you purchase an item you will receive an Order Confirmation e-mail that acknowledges we have received your order. At this time we will begin processing your order and we will prepare your item(s) for shipping. When your package leaves our warehouse, you will receive another e-mail to let you know that it has been shipped and provide you with the USPS delivery confirmation or UPS tracking number.
You can also check on the status of your order by logging into your account.and viewing the details of your previous orders.
Please see our shipping info page for additional information on shipping rates, shipping methods, shipping dates and estimated delivery times.
Order Cancellation policy
Orders which show a status of 'pending' or 'processing' may be canceled by notifying us through our Contact Us page.
Orders which show a status of 'shipment pending' may not be canceled because the order has already been either packed for shipment and shipped, or sent to our suppliers for fulfillment.
Pricing, Availability and Out-of-Stock Products
TulipStuff! reserves the right to change prices for products displayed on its web site at any time..
All items for sale on TulipStuff! should be in stock and ready to ship daily but just because the item you ordered is NOT identified as out-of-stock
does not necessarily mean that it will be in-stock at the moment you
order it. We will notify you if the item you ordered is out-of-stock.
We first try to reply via email and give you 3 days to reply. If we
have not heard from you we will then try to call you at the numbers
you provide with your order.
If the item you ordered is out-of-stock, you may cancel your order at any time prior to shipping.
Order Acceptance Policy
TulipStuff! reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Privacy Policy
.TulipStuff is a Participant in the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to advance privacy and trust in the networked world. As this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices monitored for compliance by TRUSTe. See our privacy notice page for our full privacy policy.
buySAFE Bonded Merchant
TulipStuff is a buySafe bonded merchant. As a buySAFE Bonded Merchant we're committed to provide you risk free shopping, timely and dependable delivery, and outstanding customer service. Click on the buySafe icon for more information.
Shipping Costs and Information
Please see our shipping info page for information on shipping rates, shipping methods, shipping dates and estimated delivery times..
Returns Policy
Please see our returns policy page for information on our return policies and the procedure for returning items. You must obtain an RMA number when returning an item. See our returns policy for further details..
Credit Card Chargeback and Fraud Policy
You understand, acknowledge and agree that by using the TulipStuff website, you agree to, and are bound by our Credit Card ChargeBack and Fraud Policy.
TulipStuff does not tolerate credit card fraud. It is our policy to report all forms of Credit/Debit Card fraud to the appropriate legal authorities and to vigorously prosecute individuals and/or companies that commit Credit/Debit Card fraud by means of chargebacks, use of fraudulent Credit/Debit Cards or other forms of Credit/Debit Card fraud. We consider Credit/Debit Card chargebacks for items ordered and delivered to the buyer to be prima fascia evidence of theft.
In addition, we will pursue civil legal action, including referral of the buyer to a collection agency and reporting of their account to all 3 major credit bureaus as a delinquent collection account. In any civil action we will seek recovery of the charged back amount as well as any loss of income related to the fraud, including business, legal fees, research costs, chargeback fees, employee down time and loss of revenues.
In addition, TulipStuff considers credit card chargebacks to be fraud if you have made no reasonable effort to notify us by email that a problem existed, or to resolve or clarify a situation or matter.
Other Terms and Conditions
TulipStuff! is not responsible for typographic errors.
TulipStuff! reserves the right to change the terms and conditions of sale on its web site at any time.
All sales on the TulipStuff! web site are governed by the laws of the State of New York.
Why Shopping With Us Is Safe
Our server is located at a state-of-the-art, highly secure data center. Your personal information is always secure behind corporate firewalls and 24x7x356 security management. We also implement the highest secure shopping option available with Secure Socket Layer (SSL) technology secured by a GeoTrust SSL Certificate, and all of your personal information including credit card numbers is encrypted and transmitted securely between your computer and our web site.. We do not store your credit card number on the server after the transaction.
